Frequently Asked Questions

The Where & When


WHEN is Phobius Open?

Phobius is open during select dates, usually from the last weekend in September through the first weekend in November.  Please see our Schedule page for current dates & times.

WHERE is Phobius Located?

Phobius is located in Wright City, MO right off of Interstate 70.  For directions, please see our Directions page for a direct link to Google Maps and driving directions.

The parking lot and box office is located at 420 East First Street South, Wright City, MO 63390.

 

Pricing & Tickets


Do I have to pay to park?

No, we offer free parking in our enclosed parking lot.  Handicap parking is also available.  Please see ticket counter if you require wheel chair accessibility.

Do you accept credit cards?

Yes, all major credit cards are accepted.  We would highly suggest buying your tickets online prior to arriving to cut down on your wait time though.

Does Phobius offer group rates?

Yes, group rates are available for 20+ guests if purchased in advance online.  Please contact us for more information.

Discounts & Promotions


Do you offer any discounts other than group rates?

Yes, subscribe to our website and receive a discount code for $5 off your ticket purchase or pick up one of our coupons at any of our sponsors locations.

How can I sign up to stay up to date about Phobius?

Yes! Fill out the Subscription Form to receive special offers, notices and news about Phobius.

Can I use more than one coupon or discount code?

Only one discount per person is allowed.

Date & Time


What time does the box office open?

The box office will start selling tickets one hour prior to opening.

Can I buy tickets in advance?

Yes! You can purchase tickets online by clicking here.

What does your closing time mean?

Our closing time (posted on our Schedule & Tickets page) means that this is the latest time we will be selling/accepting tickets.  If you have already obtained your admittance wristband at this time, you will be able to fully experience all that Phobius has to offer.

Is there a way to avoid waiting in line?

Yes, our Fear Pass and Killer Deal packages offer a front of the line entry into the attraction.  Please see our Schedule & Tickets page for more information.

Are there any age restrictions?

Phobius is recommended for individuals 16 years and up, however younger kids may attend only if accompanied by a parent.  Carrying children through the attraction is not allowed.  We do not offer children pricing and no refunds will be given if you choose to not finish the experience.  There are many emergency exits throughout each attraction in case anyone gets too scared to continue.  We also sell “chicken lights” at our ticket booth and concession stand for anyone who wants to experience the attraction without the fear of being a target of our monsters.

Weather


Will you close if it is raining?

No, Phobius is an indoor attraction!

What should I expect?


Is Phobius scary?

We strive to provide our guests with the one of the most terrifyingly suspenseful experiences of a lifetime!

What if I get too scared and want to leave?

If you find that you cannot continue to face your deepest, darkest fears you can always be escorted out one of our “chicken doors” to safety.

If I am too scared and do not enter the attraction or leave early, can I get a refund?

Unfortunately, all sales are final.  If you are too terrified to go in, then we have successfully accomplished our goal of scaring you. You are welcome!

Warnings


DO NOT ENTER if you suffer from any of the following: asthma, heart conditions, seizures, if you are pregnant, or have any type of mental, physical, respiratory or medical issues that is not conducive to a haunted attraction environment.

DO NOT smoke, run, eat or drink anything inside the attraction.  If you decide to bring young children, you will not be allowed to carry them through the attraction for safety reasons.

THERE WILL BE NO touching of actors, other patrons, or props inside the attraction.  No cameras or video recorders are allowed inside the attraction.  You will be asked to leave the property if any of these rules are not followed.

YOU WILL BE DENIED ENTRY IF you are intoxicated or under the influence of drugs.  Do not enter the attraction if you are taking medications that may impair your senses.  If any of these conditions are noticed by our staff you will not be admitted into the attraction.

This attraction reserves the right to refuse admission to anyone for any reason.  During your visit you will experience intense audio, lighting, extreme low visibility, strobe lights, fog, special effects, electric shock, moving floors, wet and or damp conditions, sudden actions, and an overall mentally and physically demanding environment

As a ticket holder you understand that there is an inherent risk involved with attending this attraction. As such, you voluntarily assume all risks and dangers associated with participation in this attraction.  In consideration and acceptance of your purchased ticket, you agree to release the operator, its parent companies, affiliates, officers, directors, members, employees and landlord from any liability, harm, injury, death or cost of expenses thereof that may arise directly or indirectly from attending this attraction.

Allowed or Not Allowed?


  • Absolutely NO smoking – This includes electronic cigarettes
  • NO guns, knives or any other type of weapons are allow on the premises
  • NO running
  • NO video or photography allowed inside the attraction
  • Remove all jewelry/earrings prior to enterting
  • NO high heels, platforms, wedged shoes or any other shoes that may pose a tripping hazard
  • NO touching the props or actors
  • NOT responsible for lost or stolen items
  • DO NOT ENTER if you are pregnant
  • DO NO ENTER if you have any medical devices that may be interrupted by electric shock
  • You may be REMOVED from the attraction at any time WITHOUT a REFUND
  • NO ONE UNDER 16 allowed unless accompanied by a parent

Work at Phobius


If you are interested in becoming a member of the Phobius Fear Team click here to apply!